Como detectar problemas en la red usando la medida del cliente


Esta medida que verán a continuación es de un cliente que tiene asignado 4 megas de bajada y 512 kbps de subida. ¿Qué diferencia ves en esta gráfica con la que está más abajo?

El crecimiento suave de la medida y la linea limpia sin crestas es una de los principales indicadores de la estabilidad de un servicio.

Como puede apreciar la linea de la medida es completamente recta. Tanto la subida como la bajada.

Aunque el resultado sea la velocidad asignada si la linea se ve como un paseo en una loma (como el viaje que hice al valle de dios en el cacao😣) pues hay problemas de señal o falta ancho de banda.

Fijaros en la gráfica de aquí abajo. A pesar de que le da la velocidad asignada en el CPE (en el administrador en caso de que lo uses aun) es la correcta fíjate cómo la velocidad de subida está como una montaña rusa.

Notar las crestas que tiene la curva de la medida de la subida.

Esta medida no indica 100% que haya un problema pero indica una fluctuación no muy buena para el desempeño operacional de un servicio.

Si un cliente te manda una medida así como una montaña rusa pues es hora de que le hagas una revisión general del servicio. Probar velocidad AP – CPE y verificar que hay suficiente ancho de banda.

Estas medidas tipo montaña rusa son más comunes en horas pico.


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